Terms of service

Terms of Service

Welcome to Arbor Safety Co. By accessing or using our website www.arborsafetyco.co.za, you agree to comply with the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Terms

  • These Terms of Service govern your use of our website and the purchase of products.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Your continued use of the website constitutes acceptance of any changes.

2. Products & Orders

  • We strive to provide accurate product descriptions, but we do not guarantee that all information (including pricing and availability) is error-free.
  • Orders are subject to availability. If an item is out of stock, we will notify you and offer an alternative or a refund.
  • We reserve the right to limit or cancel orders if we suspect fraudulent activity.

3. Pricing & Payments

  • All prices are listed in South African Rand (ZAR) and are subject to change without notice.
  • We accept Credit Card, EFT & Online Payments.
  • Full payment is required before orders are processed and shipped.

4. Shipping & Delivery

  • We offer shipping within South Africa.
  • Estimated delivery times are provided at checkout but may vary due to external factors.
  • We are not responsible for delays caused by third-party couriers or customs regulations.
  • Risk of loss passes to the customer upon delivery to the specified address.

5. Returns & Refunds

  • Please refer to our Returns & Refund Policy for full details on eligibility and procedures.
  • Non-returnable items include face masks, disposable PPE, and custom-branded items.

6. Warranty & Liability

  • We provide no warranties beyond manufacturer guarantees.
  • We are not liable for any injury, loss, or damage resulting from the misuse of our products.

7. User Accounts & Security

  • If you create an account, you are responsible for maintaining its confidentiality.
  • We are not liable for unauthorised access to your account.

8. Privacy Policy

  • We collect and process personal data in accordance with South African POPIA (Protection of Personal Information Act).
  • Your information will not be shared with third parties without your consent.

9. Governing Law

  • These terms are governed by South African law, and any disputes will be settled in South African courts.

10. Contact Information

For any questions, contact us at:
📧 Email: sales@arborsafetyco.co.za
📞 Phone: +27 63 050 5041

By using our website, you acknowledge and agree to these Terms of Service.